Cookie Policy
Seven Pilates & Sculpt Doo
Effective Date: May 2026
1. Introduction
Seven Pilates & Sculpt d.o.o. ("Studio", "we", "us", or "our"), located at Braće Nedića 27,
Belgrade, Serbia, uses cookies and similar technologies on our website at
www.sevenstudio.rs ("Website").
Belgrade, Serbia, uses cookies and similar technologies on our website at
www.sevenstudio.rs ("Website").
This Cookie Policy explains what cookies are, which ones we use, why we use them, and how
you can control them. It should be read alongside our Privacy Policy, which provides further
detail on how we handle your personal data.
you can control them. It should be read alongside our Privacy Policy, which provides further
detail on how we handle your personal data.
We process data collected through cookies in accordance with the Law on Personal Data
Protection of the Republic of Serbia ("ZZPL", Official Gazette RS No. 87/2018) and the Law on
Electronic Communications of the Republic of Serbia, which together govern the use of
tracking technologies on websites operating in or targeting users in Serbia.
Protection of the Republic of Serbia ("ZZPL", Official Gazette RS No. 87/2018) and the Law on
Electronic Communications of the Republic of Serbia, which together govern the use of
tracking technologies on websites operating in or targeting users in Serbia.
2. What Are Cookies
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a
website. They allow the website to recognise your device, remember your preferences, and
collect information about how you use the site.
website. They allow the website to recognise your device, remember your preferences, and
collect information about how you use the site.
Cookies can be:
• Session cookies: temporary files that are deleted when you close your browser
• Persistent cookies: files that remain on your device for a set period or until you delete
them
• First-party cookies: set directly by our Website
• Third-party cookies: set by external services we use, such as analytics or booking
platforms
• Persistent cookies: files that remain on your device for a set period or until you delete
them
• First-party cookies: set directly by our Website
• Third-party cookies: set by external services we use, such as analytics or booking
platforms
3. Cookies We Use
We use the following categories of cookies on our Website:
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function. They enable core features such as
page navigation, access to secure areas, and booking functionality. The Website cannot
function properly without them.
page navigation, access to secure areas, and booking functionality. The Website cannot
function properly without them.
Legal basis: These cookies do not require your consent as they are strictly necessary for the
provision of a service you have requested.
provision of a service you have requested.
3.2 Data Collected Automatically
These cookies collect information about how visitors use our website, such as which pages they visit most often and whether they encounter error messages. All data collected is aggregated and anonymous. We use this information solely to improve the operation of our website.
• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our Website
• Referring URLs
• Browser type and operating system
• Pages visited and time spent on our Website
• Referring URLs
3.3 Data From Booking Systems
These cookies allow the Website to remember choices you have made (such as your preferred language or region) and provide more advanced, personalized features.
• Legal basis: Your consent, which you can withdraw at any time.
• Examples: Cookies that remember your reservation settings or previously entered data.
• Examples: Cookies that remember your reservation settings or previously entered data.
3.4 Marketing and targeting cookies
These cookies are used to display ads and promotional content that are relevant to your interests. They can also be used to limit the number of times a single ad is shown and to measure the effectiveness of marketing campaigns.
• Legal basis: Your consent, which you can withdraw at any time.
• Examples: Meta Pixel (Facebook/Instagram): tracks visits and actions on our Website to measure the effectiveness of our advertising on social networks; Google Ads conversion tracking: measures whether a user who clicked on one of our ads completed a reservation or purchase.
• Examples: Meta Pixel (Facebook/Instagram): tracks visits and actions on our Website to measure the effectiveness of our advertising on social networks; Google Ads conversion tracking: measures whether a user who clicked on one of our ads completed a reservation or purchase.
4. How We Use Your Data
We use your personal data for the following purposes:
stranicama. Mi nemamo kontrolu nad ovim kolačićima trećih strana i oni podležu sopstvenim
politikama o kolačićima i privatnosti tih trećih lica. Glavne treće strane čiji kolačići mogu biti
prisutni na našem Veb-sajtu uključuju:
stranicama. Mi nemamo kontrolu nad ovim kolačićima trećih strana i oni podležu sopstvenim
politikama o kolačićima i privatnosti tih trećih lica. Glavne treće strane čiji kolačići mogu biti
prisutni na našem Veb-sajtu uključuju:
• Processing class bookings and package purchases
• Managing your account and booking history
• Processing payments and issuing receipts
• Communicating with you about your bookings, cancellations, and class credits
• Managing your account and booking history
• Processing payments and issuing receipts
• Communicating with you about your bookings, cancellations, and class credits
• Improving our services and website based on usage data
• Sending administrative communications (e.g., class schedule changes, studio
updates)
• Maintaining the safety and security of our studio and systems
• Sending administrative communications (e.g., class schedule changes, studio
updates)
• Maintaining the safety and security of our studio and systems
5. Legal Basis for Processing
Under the ZZPL, we rely on the following legal bases:
You can choose to:
You can choose to:
• Contract: processing necessary to fulfil your booking or purchase
• Legitimate interests: where our interests in operating the studio and improving our
services do not override your rights
• Consent: for marketing communications and use of your image or testimonial
• Legal obligation: where processing is required by Serbian law
• Legitimate interests: where our interests in operating the studio and improving our
services do not override your rights
• Consent: for marketing communications and use of your image or testimonial
• Legal obligation: where processing is required by Serbian law
Where we rely on consent, you have the right to withdraw it at any time without affecting the
lawfulness of processing prior to withdrawal.
lawfulness of processing prior to withdrawal.
6. Who We Share Your Data With
We do not sell your personal data. We may share it with the following categories of third parties
only to the extent necessary:
only to the extent necessary:
• Booking and studio management platform providers (e.g., Glofox or equivalent),
solely to operate the booking system
• Payment processing providers, for secure transaction processing
• Email and communication service providers, for sending booking confirmations and
notifications
• Accountants or legal advisors, where required to meet our legal obligations
• Public authorities, where required by law
solely to operate the booking system
• Payment processing providers, for secure transaction processing
• Email and communication service providers, for sending booking confirmations and
notifications
• Accountants or legal advisors, where required to meet our legal obligations
• Public authorities, where required by law
All third-party processors are required to handle your data in accordance with applicable data
protection law and are bound by appropriate data processing agreements.
protection law and are bound by appropriate data processing agreements.
• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy and security > Cookies and site data
• Safari: Settings > Privacy > Manage website data
• Microsoft Edge: Settings > Cookies and site permissions
• Mozilla Firefox: Settings > Privacy and security > Cookies and site data
• Safari: Settings > Privacy > Manage website data
• Microsoft Edge: Settings > Cookies and site permissions
Please note that disabling or deleting certain cookies may affect the functionality of our website. In particular, disabling necessary cookies may prevent you from making reservations or accessing certain functions.
7. International Data Transfers
Some of our third-party service providers (such as booking or email platforms) may process
your data outside the Republic of Serbia. Where this occurs, we ensure that appropriate
safeguards are in place in accordance with the ZZPL, such as standard contractual clauses or
adequacy decisions.
your data outside the Republic of Serbia. Where this occurs, we ensure that appropriate
safeguards are in place in accordance with the ZZPL, such as standard contractual clauses or
adequacy decisions.
Your rights under ZZPL in relation to personal data processed through cookies (including the right to access, correction, deletion and objection) are fully described in our Privacy Policy.
8. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes described in this
Policy, or as required by law. Our standard retention periods are:
Policy, or as required by law. Our standard retention periods are:
• Account and booking data: 3 years from your last interaction with us
• Financial and transaction records: 5 years, as required by Serbian accounting law
• Health information: deleted within 30 days of your last class, unless you request
otherwise
• Marketing consent records: retained until you withdraw consent, plus 1 year
• Financial and transaction records: 5 years, as required by Serbian accounting law
• Health information: deleted within 30 days of your last class, unless you request
otherwise
• Marketing consent records: retained until you withdraw consent, plus 1 year
After the applicable retention period, data is securely deleted or anonymised.
podešavanja vašeg pregledača.
podešavanja vašeg pregledača.
9. Cookies
Our Website uses cookies and similar technologies to improve functionality and analyse
usage. We use:
usage. We use:
You can manage or disable cookies through your browser settings at any time. Disabling
essential cookies may affect the functionality of our Website.
essential cookies may affect the functionality of our Website.
10. Your Rights
Under the ZZPL, you have the following rights in relation to your personal data:
Veb-sajtu, molimo vas da nas kontaktirate na:
Veb-sajtu, molimo vas da nas kontaktirate na:
• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your data, subject to legal retention
obligations
• Right to restriction: to request that we limit processing of your data in certain
circumstances
• Right to data portability: to receive your data in a structured, machine-readable
format
• Right to object: to object to processing based on legitimate interests or for direct
marketing
• Right to withdraw consent: where processing is based on consent, to withdraw it at
any time
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your data, subject to legal retention
obligations
• Right to restriction: to request that we limit processing of your data in certain
circumstances
• Right to data portability: to receive your data in a structured, machine-readable
format
• Right to object: to object to processing based on legitimate interests or for direct
marketing
• Right to withdraw consent: where processing is based on consent, to withdraw it at
any time
To exercise any of these rights, please contact us at Marina@sevenstudio.rs. We will respond
within 30 days. We may need to verify your identity before fulfilling your request.
within 30 days. We may need to verify your identity before fulfilling your request.
If you are not satisfied with how we handle your request, you have the right to lodge a
complaint with the Commissioner for Information of Public Importance and Personal Data
Protection of the Republic of Serbia (www.poverenik.rs).
complaint with the Commissioner for Information of Public Importance and Personal Data
Protection of the Republic of Serbia (www.poverenik.rs).
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